NJ direct, adult verification.
Every order ships from one warehouse in Florence, NJ. Dispatch within 24 hours on business days, adult verification (21+) required — ID verified before your order ships, and a flat $6.99 shipping rate on US orders under $80.
Every NEXA disposable — from a single Ultra II 50K to a full case — ships from 309 Cedar Ln, Florence, NJ. Orders are dispatched from the warehouse within 24 hours on business days. Free shipping on US orders over $80, flat-rate $6.99 otherwise. We require adult verification (21+): ID is verified before your order ships. We don't ship to PO boxes, APO/FPO, or outside the United States.
NEXA 24-Hour Dispatch
Orders are dispatched from the Florence warehouse within 24 hours on business days. Orders placed on weekends or US public holidays ship the next business day.
You'll receive a tracking email as soon as the carrier scans the package. Tracking can take 12 to 24 hours to show movement after dispatch — that's normal.
Free Shipping Over $80
Cart subtotals of $80 or more ship free anywhere in the 50 US states. Subtotals below $80 use a flat-rate $6.99 shipping fee — we don't bump the rate by zone or weight.
Tracked US Shipping
Every order ships from our US warehouse in Florence, NJ, and the tracking number is sent by email.
Adult Verification 21+ Required
Adult verification (21+) required — ID verified before your order ships. You must be 21 or older to order, and we confirm your age before the order leaves the Florence warehouse.
Delivery in 2–5 Business Days
Most US addresses see delivery 2 to 5 business days after dispatch. Northeast addresses near our NJ warehouse typically see 1 to 3 business days. West Coast and Mountain time zones can run 4 to 6 business days during peak periods.
Lost or Damaged Packages
If a tracking number stops updating for more than 7 business days, email service@nexavapes.com with your order number. We open a carrier trace and reship at our cost while the trace resolves.
What we don't ship
- PO boxes.
- APO / FPO / DPO military addresses — federal vape-shipping restrictions apply.
- Outside the 50 US states. No Canada, no Mexico, no international.
- Addresses in states where flavored disposable vapes are restricted at the state level.
- To anyone under 21. Adult verification (21+) required — ID verified before your order ships.
Last Updated: February 11, 2026 | Ships from: Florence, NJ, United States
Every order placed on NEXAvapes.com ships directly from our warehouse at 309 Cedar Ln, Florence, NJ 08518. This page covers everything you need to know about how we get your NEXA device to your door — fast, safe, and trackable.
⚡ Quick Reference
1. Order Processing
We pack and ship fast — that's non-negotiable. Orders are dispatched from our US warehouse within 24 hours on business days (Monday–Friday). Orders placed on weekends or holidays ship the next business day.
2. Shipping Rates
| Order Total | Shipping Cost | Bonus |
|---|---|---|
| $80.00 and above | FREE | — |
| Under $80.00 | Flat rate $6.99 | — |
Rates are calculated at checkout. NEXA disposable vapes are lightweight — most orders qualify for flat-rate pricing regardless of quantity.
3. Estimated Delivery Times
All packages ship from our US warehouse in Florence, NJ, with a tracking number by email. Estimated transit times after the order ships:
| Your Region | Estimated Transit |
|---|---|
| Northeast (NJ, NY, PA, CT, MA, etc.) | 1–2 business days |
| Southeast & Mid-Atlantic (VA, NC, FL, GA, etc.) | 2–3 business days |
| Midwest (OH, IL, MI, WI, MN, etc.) | 2–4 business days |
| South & Central (TX, OK, LA, AR, etc.) | 3–4 business days |
| West Coast (CA, WA, OR, NV, AZ) | 3–5 business days |
| Alaska, Hawaii, US Territories | 5–8 business days |
These are estimates, not guarantees. Carrier delays due to weather, holidays, or high volume may extend delivery. Shipping to Northeast addresses is fastest because our warehouse is in New Jersey.
4. Order Tracking
Every order gets a tracking number — no exceptions. Here's what to expect:
Can't find your tracking email? Check your spam/junk folder first. Still nothing after 48 hours? Email [email protected] with your order number.
5. Age Verification (21+)
US federal and state regulations require age verification for all nicotine product orders. NEXA Vape uses an automated system at checkout:
• Most customers are verified automatically using the name, address, and date of birth provided.
• If automatic verification fails, we'll request a photo of a valid government-issued ID via email.
• Orders cannot ship until age verification is complete. Unverified orders are cancelled after 7 days and refunded in full.
6. Shipping Restrictions
| International Orders | Not available. We ship within the United States only. |
| P.O. Boxes | May be limited by carrier. A physical street address is recommended. |
| APO/FPO (Military) | Not all carriers support military addresses. Contact us before ordering. |
| State Restrictions | Some states restrict nicotine product shipping. If your order can't be fulfilled, we'll notify you and issue a full refund. |
All orders ship in compliance with the PACT Act (Prevent All Cigarette Trafficking Act). Adult verification (21+) required — ID verified before your order ships.
7. Damaged, Lost, or Incorrect Packages
We stand behind every shipment. If something goes wrong:
| Issue | What to Do | Deadline |
|---|---|---|
| Arrived Damaged | Email us photos of the damage + order number. We'll ship a replacement or refund you. | 48 hours |
| Package Lost | If tracking says "delivered" but you don't have it — check neighbors & local post office, then contact us. | 7 days |
| Wrong Item | Email a photo of the item received. We'll send the correct order at no extra charge. | 48 hours |
8. Order Changes & Cancellations
Because we ship fast, changes must be requested quickly:
Before Shipment → Email [email protected] with your order number ASAP. If it hasn't left our warehouse, we can modify or cancel for a full refund.
After Shipment → Orders in transit cannot be cancelled. Please follow the standard return process once delivered.
9. Shipping Questions?
Reach our support team — include your order number for the fastest resolution:
📧 Email: [email protected]
Response time: within 24 hours on business days.
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WARNING: This product contains nicotine. Nicotine is an addictive chemical. Must be 21+ to purchase. All products ship in accordance with the PACT Act.
Contact NEXA Support
Email the Florence team with your order number — first reply within 24 hours on business days.