Last Updated: February 11, 2026 | Ships from: Florence, NJ, United States
Every order placed on NEXAvapes.com ships directly from our warehouse at 309 Cedar Ln, Florence, NJ 08518. This page covers everything you need to know about how we get your NEXA device to your door — fast, safe, and trackable.
⚡ Quick Reference
1. Order Processing
We pack and ship fast — that's non-negotiable. Orders placed before 2:00 PM EST on business days (Monday–Friday) are dispatched the same day. Orders placed after 2 PM or on weekends/holidays ship the next business day.
2. Shipping Rates
| Order Total | Shipping Cost | Bonus |
|---|---|---|
| $79.00 and above | FREE | — |
| Under $79.00 | Flat rate $5.99 | — |
Rates are calculated at checkout. NEXA disposable vapes are lightweight — most orders qualify for flat-rate pricing regardless of quantity.
3. Estimated Delivery Times
All packages ship from Florence, NJ via USPS Priority Mail or UPS Ground. Estimated transit times after the order ships:
| Your Region | Estimated Transit |
|---|---|
| Northeast (NJ, NY, PA, CT, MA, etc.) | 1–2 business days |
| Southeast & Mid-Atlantic (VA, NC, FL, GA, etc.) | 2–3 business days |
| Midwest (OH, IL, MI, WI, MN, etc.) | 2–4 business days |
| South & Central (TX, OK, LA, AR, etc.) | 3–4 business days |
| West Coast (CA, WA, OR, NV, AZ) | 3–5 business days |
| Alaska, Hawaii, US Territories | 5–8 business days |
These are estimates, not guarantees. Carrier delays due to weather, holidays, or high volume may extend delivery. Shipping to Northeast addresses is fastest because our warehouse is in New Jersey.
4. Order Tracking
Every order gets a tracking number — no exceptions. Here's what to expect:
Can't find your tracking email? Check your spam/junk folder first. Still nothing after 48 hours? Email [email protected] with your order number.
5. Age Verification (21+)
US federal and state regulations require age verification for all nicotine product orders. NEXA Vape uses an automated system at checkout:
• Most customers are verified automatically using the name, address, and date of birth provided.
• If automatic verification fails, we'll request a photo of a valid government-issued ID via email.
• Orders cannot ship until age verification is complete. Unverified orders are cancelled after 7 days and refunded in full.
6. Shipping Restrictions
| International Orders | Not available. We ship within the United States only. |
| P.O. Boxes | May be limited by carrier. A physical street address is recommended. |
| APO/FPO (Military) | Not all carriers support military addresses. Contact us before ordering. |
| State Restrictions | Some states restrict nicotine product shipping. If your order can't be fulfilled, we'll notify you and issue a full refund. |
All orders ship in compliance with the PACT Act (Prevent All Cigarette Trafficking Act). Adult signature may be required upon delivery in certain states.
7. Damaged, Lost, or Incorrect Packages
We stand behind every shipment. If something goes wrong:
| Issue | What to Do | Deadline |
|---|---|---|
| Arrived Damaged | Email us photos of the damage + order number. We'll ship a replacement or refund you. | 48 hours |
| Package Lost | If tracking says "delivered" but you don't have it — check neighbors & local post office, then contact us. | 7 days |
| Wrong Item | Email a photo of the item received. We'll send the correct order at no extra charge. | 48 hours |
8. Order Changes & Cancellations
Because we ship fast, changes must be requested quickly:
Before Shipment → Email [email protected] with your order number ASAP. If it hasn't left our warehouse, we can modify or cancel for a full refund.
After Shipment → Orders in transit cannot be cancelled. Please follow the standard return process once delivered.
9. Shipping Questions?
Reach our support team — include your order number for the fastest resolution:
📧 Email: [email protected]
Response time: within 24 hours on business days.
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WARNING: This product contains nicotine. Nicotine is an addictive chemical. Must be 21+ to purchase. All products ship in accordance with the PACT Act.